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Over the last few months we have all revisited our vision/purpose statements and have obtained valuable input from all MOLSAF employees.

As a team, we are therefore pleased to share our MOL South Africa vision and purpose statements.

Purpose
    MAKE OUR CUSTOMER LIVES EASIER THROUGH EXCEPTIONAL SERVICE
 
Vision
    TO BE THE FIRST CHOICE OF OUR CUSTOMERS
 
Core Values
  • TEAMWORK
  • ACCOUNTABILITY
  • INTEGRITY
  • RESPECT
  • PASSION
We further attach the principles of our core values which defines how we conduct ourselves in day-to-day business interacting with our customers, our suppliers, our staff and other stakeholders.

We know that together we will make a difference and be successful.



Teamwork
  • we recognize that each of us can add value
  • well-trained and well-supported multi-disciplined teams across our organisation
  • staff committed to work as a team to ensure quality and continuous improvements
  • there is no ā€œIā€ in teamwork
  • working together works
  • a successful team beats with one heart
  • none of us is as smart as all of us
  • teams are successful when they are focused and are supported by executives
  • working together works
Accountable
  • we are accountable to MOLSAF, to ourselves and to society
  • we are accountable for the quality of our efforts, for contributing to our goals and for developing our shared values
  • we accept responsibility and consequences for our actions
  • we hold ourselves and each other accountable for delivering on our promises
  • we are accountable and responsible for achieving our results
Integrity
  • we do the right things and never compromise our values
  • every executive is expected to be a role model
  • we will walk the talk
  • we are honest in our communications
  • our relationships with co-workers and stakeholders are based on openness and we honor our promises
  • we contribute to a work environment that encourages employees to voice concerns
Respect Principles
  • we treat others as we would like to be treated
  • we treat people inside/outside the Company with fairness, dignity and respect
  • we pursue an open and trusting dialogue
  • we respect the traditions, structures and values of South Africa
Passion
  • we aspire to be the best (target best practice)
  • we are passionate about customer service delivery
  • we are highly energized and passionate about what we do and about giving our personal best in accomplishing goals
  • we are passionate about winning, our people, our services thereby delivering superior value to our stakeholders

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